Take a Test: Schedule an Appointment

This guide will help you schedule a face-to-face appointment with a provider, to Take a Test within your HealthCheck account. Step-by-step instructions can be found below.

Note: Some features shown in this guide may not appear exactly as shown - and in some cases may be deactivated - due to the features and settings for your particular account.

Take a Test

Take a Test

Open the Dashboard by tapping the three horizontal lines located in the top left corner of the home screen.
Tap Take a Test.
Tap Schedule Appointment.

Note : “Schedule appointment” will be available on the app only if it's enabled for a Tenant
Select the desired test. This will direct you to the Select Facility screen in Step 1, below.

Step 1: Search the Facility

Find the Facility by either entering a city name or a zip code. If the app has access to your location, it will show you the facilities nearby. Otherwise, you can select a facility from the list shown.

Step 2: Select the Facility

Select the facility you would like to visit by tapping on the facility pin on the map, or the name in the list below.

Step 3: Facility Selected

You will see its location on the map.

Step 4: Facility Details

You will be presented with the facility details. Tap SELECT FACILITY.

Step 5: Schedule Appointment

Select the time and date of your appointment and tap CONTINUE.

Note: The “Schedule Appointment” option will be available if it is enabled by an administrator on the Platform Console.

Step 6: Confirm the Appointment

When you tap Continue, the appointment will be confirmed.

Step 7: Appointment : Add to Calendar

You can tap Add to Calendar to add the appointment to the phone’s calendar. If you do not wish to add to calendar, tap Return to Home Screen.
On selecting Add to Calendar, the system will display a notification such as We need access to your calendar to add your appointment to it.
Tap OK to allow access. The appointment will get added to the calendar.

Step 8: Select your Payment Method

Once the facility is selected, confirm how would you like to pay for the selected test.

If you select Use my insurance, you will be redirected to add your insurance screen as discussed in Purchase Test Kit / Enter Insurance Information heading : Step 1 : Add Insurance Information.

If you select Pay with Credit Card, you’ll be redirected to the Checkout page as shown below.

If you have already added your Insurance provider then you will be asked to confirm the Insurance provider details as shown in the below screenshot or update if required.