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Roles

  • Updated
  • Account Administrator
  • Enterprise Administrator
  • Health Administrator
  • Admin Console Access Levels
  • Member
  • Health Checker

Below is a list of account types that can be created for your company. Each account type has different roles and responsibilities.

(red star) = Personal Health Information (PHI)

Account Administrator

An Account Administrator oversees multiple Tenants. They have the ability to create and update tenants, as well as set the default values for some items in the tenants.

Accounts can be set up as Multi-tenant Accounts (MTA), or Single Tenant accounts (STA), depending on if there is a parent company with oversight on a group of companies. If there is a parent company, these will typically be set up as Multi-tenant accounts, which will allow the parent company to administer some settings on the Tenants under their control.

The MTA setup can also be used to oversee multiple locations for a business: for example, a restaurant with multiple physical locations can have a tenant created for each location.

If a Tenant is set up as a Single Tenant Account, an Account Administrator is not needed and will not be created.

The Account Administrator does NOT have access to personal health information.

Enterprise Administrator

The Enterprise Administrator oversees a single Tenant. They have the ability to add other Administrators, Employees and Checkers, as well as set the default values for some items.

The Account Administrator does NOT have access to personal health information.

Health Administrator (red star)

A Health Administrator is the first account set up for your company in the system. This user has top-level access and can create all levels of users; including additional Health Administrators. A Health Administrator has access to all the administrative controls, as well as access to Member Personal Health Information ((red star)). This information includes Member information such as assessment results and test results.

The Health Administrator is the top-level administrator and may perform the tasks described below:

  • Manage Account
  • Manage all features available to the tenant
  • Access members and their records (including Protected Health Information ).

Admin Console Access Levels

Below is a list of the sections and features that the Enterprise Administrator and Health Administrator have access to in the Administrative Console.

 Feature Enterprise Administrator Health Administrator/ Root Administrator Member Health Checker
Dashboard Yes, except for PHI Yes No No
Members Yes, except for PHI Yes No No
Members / Profile Information Yes, except for PHI Yes No No
Members / Assessment History No Yes No No
Members / Testing History No Yes No No
Members / Scan History No Yes No No
Members / Message No Yes No No
Tests No Yes No No
Providers Yes Yes No No
Medical Center Yes Yes No No
Content Yes Yes No No
Settings Yes Yes No No

Member

Members have access only to their own Personal Health Information (red star), via the app. They do not have access to the Administrative Console.

The HealthCheck App

Health Checker

A Health Checker is an Employee who has access to additional features in the HealthCheck mobile app to assist with Member validation. Health Checkers have access only to their own Personal Health Information (red star), via the app (no access to other Members health information). They do not have access to the Administrative Console.