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Adding Administrative Users

  • Health Administrator
  • Enterprise Administrator
  • Enterprise Administrator vs. Health Administrator
  • How to Add Administrators

You can add two types of administrators in the admin console

  • Health Administrator
  • Enterprise Administrator

Health Administrator (red star)


A Health Administrator is the first account setup for your company in the system. This user has top-level access and can create all levels of users; including additional Health Administrators. A Health Administrator has access to all the administrative controls, as well as access to Employee Personal Health Information ((red star)). This information includes employee information such as assessment results and test results.

The Health Administrator is the top-level administrator and may perform the tasks described below:

  • Manage Account
  • Manage all features available to the tenant
  • Access members and their records (including Protected Health Information ()).

Enterprise Administrator

The Enterprise Administrator is similar to the Health Administrator, but with some access removed. The Enterprise Administrator does NOT have access to personal health information. This user can create Health Administrators and Employees.

Enterprise Administrator is the second-level administrator at the account level and may perform the following actions:

  • Manage account
  • Create and manage tenants (for multi-tenant only)
  • Perform Tenant Administrator tasks

Enterprise Administrator vs. Health Administrator

Below is a list of the sections and features that the Enterprise Administrator and Health Administrator have access to in the Administrative Console.

  Health Administrator Enterprise Administrator
Dashboard Yes Yes, except for Personal Health Information
Members Yes Yes, except for Personal Health Information
Members / Profile Information Yes Yes, except for Personal Health Information
Members / Assessment History Yes No
Members / Testing History Yes No
Members / Scan History Yes No
Members / Message Yes (if the message includes PII)
Tests Yes
Providers / * Yes Yes
Medical Center / * Yes Yes
Content / * Yes Yes
Settings Yes Yes

How to Add Administrators

Follow the following steps to create an administrator account.

Step One: Navigate to the People Section, and click “NEW USER”

Step Two: Select Role and Enter Email Address

Select the member role (Use “Health Administrator” or “Enterprise Administrator” for this role; see Roles for details on other roles).

Step Three: Enter User Information

(Fields shown in red are required)

When information is entered, click the Submit button, which will only be enabled if all required fields are entered and there are no errors on the form.

Note that you cannot change the email address once it is entered since this is the User ID for login.

Step Four: Review Information

If you wish to change any information, click in the field to be modified, change the information, and click outside of the field. You should receive a message that the field was updated.

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