Getting Started: How To Sign In
After Getting Started: Introduction, Sign Up and Account Activation, you can sign in by opening the app.
[If you have forgotten your password, tapping Forgot Password? will guide you through the steps to reset the password. The detailed steps for this process are available at Getting Started: Forgot Password.]
Note: Some features shown in this guide may not appear exactly as shown - and in some cases may be deactivated - due to the features and settings for your particular account.
Sign In
Open the app and enter your credentials (Email and Password). Then tap SUBMIT to log in.
You will be directed to the home screen after signing in. If you are logging in for the first time, you will be asked to set your password, fill in your First Name, Last Name, and Email, and agree to the Terms and Conditions.
Based on the settings made by your administrator, you might also see additional information displayed below the name card when you log in for the first time.
If you have already completed taking a test, you will see the following information below the name card: Your test results are ready. Tap here to view.
Unsuccessful Login Attempts
If a login attempt is unsuccessful, you’ll receive the following notification.
If you have entered the incorrect credentials multiple times, you will receive the notification shown below and you will need to wait for at least 30 seconds before your next login attempt.