This section will allow you to configure settings for your account.
Note: Some features shown in this guide may not appear exactly as shown - and in some cases may be deactivated - due to the features and settings for your particular account.
How to Configure Settings:
Tap on the 3 lines on the top left of the screen to access the navigation menu.
Select Settings at the bottom of the navigation menu.
Select which section you would like to update by tapping on it.
Go to Accounts and Click on Edit Profile to change the Account Information.
Click on Edit Profile to make the changes. Click on “SAVE” button to submit the details.
On click of Settings - Payment Methods, system will ask you to update the payment methods.
On click of Payment Methods, app will ask to you “Add Credit Card” details.
Click on “Add Credit Card” will display the below screen to add the credit card details.
Once you add all the required details, “Save Card” button will get enabled.
The app will display the message “New Credit Card Added” once the card is added successfully.
On click of Continue button, you will be able to view the card details added by you.
On click of “My Insurance , you can add the insurance information.
You can add the information from the two options mentioned below.
Scan Insurance ID Card
Find your Insurance Provider
Scan Insurance ID Card
On Click of Scan Insurance ID Card, you can select scan the ID card to add the insurance provider.
Find your Insurance Provider
On Click of “Find your Insurance Provider”, you can select scan the Insurance Provider and add the details.
Go to Settings > Click on Emergency Contact to add the contact.
Once you click, on Emergency Contact , a form will be displayed to fill the emergency contact details.
After filing , all the details you need to click on “SAVE” to submit the details.
Go to Security » Passcode; You can turn ON/OFF the passcode.
Enter Passcode - When you turn the passcode ON, you must enter it and confirm it.
You will be asked to re-enter the passcode.
Once the passcode is entered and found correct, the toggle will get enabled.
The Passcode can be changed/turned off under Security on settings page.
The option to set a passcode is only available if you are authenticated into your account.
You can select the option to change passcode.
Tap on Change Passcode. Enter the old Passcode.
Enter the new Passcode as shown in the screen.
Re-enter the new passcode.
NOTE: If the old passcode is correct and the new passcodes DO NOT match, you can retry.
If old passcode is correct and the new passcodes match, passcode is accepted.
When the Passcode is successfully changed, you are returned to the Passcode screen.
No Passcode Match - If the old passcode is correct and new passcode DO NOT match, please retry.
Return to Passcode Screen - You can back out of the change passcode screen at any time
Passcode Screen - When you turn OFF the Passcode, you must enter the passcode in order to do so.
Failed Attempts - If you make 3 incorrect attempts, you will be asked to enter your Password to turn it off.
Password Correct - If the password is correct, the Passcode is turned off.
Note : You can cancel this operation at any time and go back to the Settings screen.
After the incorrect password is entered three times, you will be locked out of the account. You must reset the password in order to regain access to the account.
You will be redirected to the login screen.
Face/Touch ID Screen
Select Security » Touch ID/Face ID.
Tap Touch ID/Face ID to toggle the option On/Off.
You can turn ON/OFF the biometric feature.
NOTE: No verification needed to turn off touch/face ID.
You need to enter the passcode to enable biometric login.
Biometric login is successfully enabled
Biometric is disabled
NOTE: If three unsuccessful attempts are made while entering the passcode, you will be redirected to the password screen as shown below. Touch/Face ID will be enabled after the correct password is entered.
Correct password is entered this time. Your Biometrics will be enabled.
Incorrect Password is entered for the fourth time.
Attempt Limit Reached message is shown and your account is locked. Please follow the instructions to unlock your account.
You are redirected to the login screen.
This section will help you with the various questions and answers you need to know.
Click on Helpcenter will direct you to the already added list of Questionnaires as displayed below. You can search by typing the key words or you can select directly by clicking on the questions.
On click of Question, you will be able to view the answer as shown in the screen below.
If the required assistance is not available in the already added questions, then you can contact the support team by clicking on the icon displayed at the right side on this page.
On click of this icon, you can see Get Support option as displayed below. The red highlighted has dropdown values to help you further on the required topic. You can select and provide details in the next box shared below.
Once all the required details are added, “SEND” button will get enabled.
Once you click on send , a success message will be displayed on your screen as shown below.
This section will allow you share your feedback, if any. This option will direct you to the Get Support page.
This section will show all the Videos and articles as displayed below. You can view all the added Videos and Articles on this page.