Getting Started: Admin Console and App, Tenant Types
This guide is an overview of the Platform Admin and Tenant Admin consoles, as well as the apps that you and your organization will come into contact with as a Tenant on the Safe Health platform. You will also learn about the two different types of Tenants we serve (Single Tenants and Multi-Tenants), their hierarchies, and how they work in relation to the HealthCheck & Provider apps.
Note: Some features shown in this guide may not appear exactly as shown - and in some cases may be deactivated - due to the features and settings for your particular account.
To start, let’s establish the different tools we provide. We refer to you, our clients as “Tenants” in our system. Your Employees are referred to as “Members”.
Platform Admin Console
Safe Health Systems Admins oversee all functions from a secure environment, allowing us to keep track of our tenants.
Tenant Admin Console
We create separate Admin Sections for each of our tenants. This is a dedicated, URL-specific website that allows you, as the Admin for your company, to control the settings, messaging, and users in your specific instance of the admin console.
In most cases, each Tenant setup includes a version of the Healthcheck App that will be used by your members to take the Self Assessment (to check on your health and see if you have any symptoms).
The provider app is used by medical professionals to review the results of tests and provide additional care if needed.
There are 2 types of tenant setups depending on your specific needs: a Single Tenant or a Multi-Tenant.
A Single Tenant setup is pretty much what you would expect: a single company that doesn't need to have any sort of sub-companies or distinct groupings to separate groups of members.
A Multi-tenant setup is used to create distinct groups that need to be permanently separated. Some examples of this might be for sub-companies that do not have members that move between the companies, or for events companies that have very specific events (such as concerts or conventions) that also do not have members that move between them.