- PbP Support Workflow Overview
- SAFE Support Requests for Protected by Pfizer
- Receiving Protected by Pfizer (PbP) Support Requests in Zendesk
- Forwarding Supports Requests to FVFN for Triage (in Zendesk)
- Creating a New Ticket for a PbP Member Requests
- PbP Technical Support Tickets - 1st & 2nd Contact
